Black Crown Holdings (Pty) Ltd, trading as Black Crown Markets, is an authorised Financial Services Provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa. Our license permits us to render intermediary services and operate the platform that clients use to trade OTC derivative contracts.
| Detail | Information |
|---|
| Registered name | Black Crown Holdings (Pty) Ltd |
| Trading name | Black Crown Markets |
| Company registration number | 2023/956545/07 |
| Regulator | Financial Sector Conduct Authority (FSCA), South Africa |
| FSP number | 54549 |
| Registered office | 4 Canal Close, 2 Century Falls Road, Century City, 7441, South Africa |
| Compliance contact | compliance@blackcrownmarkets.com |
Verify our license. You can independently verify Black Crown Holdings' FSP status by searching FSP No. 54549 on the FSCA's public register at
fsca.co.za.
For the full scope of our authorisation, obligations under the FAIS Act and the General Code of Conduct for Authorised Financial Services Providers, see the FAIS Disclosure document on our Terms & Conditions page.
Black Crown Holdings provides the platform that clients use to trade derivatives that are issued by JP Markets SA (Pty) Ltd, a company registered under the laws of South Africa. JP Markets SA (Pty) Ltd is the counterparty and principal to every contract for difference you purchase through Black Crown Markets.
| Detail | Information |
|---|
| Registered name | JP Markets SA (Pty) Ltd |
| Company registration number | 2016/123297/07 |
| FSP number | 46855 |
| Status | Licensed and regulated Financial Services Provider and approved Over-the-Counter Derivatives Provider (ODP) |
| Registered office | 4 Canal Close, 2 Century Falls Road, Century City, 7441, South Africa |
By opening a trading account and placing trades, you enter into a client agreement that is binding between you (the Client) and JP Markets SA (Pty) Ltd. See the Client Agreement on our Terms & Conditions page for the full terms.
Trading OTC derivative contracts, including CFDs, is complex and carries a significant risk of loss. Leverage can work against you as well as for you, and it is possible to lose more than your initial deposit. You should only trade with capital you can afford to lose, and make sure you understand how these products work before you start.
Risk disclaimer. Participation in online trading within financial markets carries significant inherent risks, encompassing both the possibility of gains and losses. Clients bear full responsibility for any financial losses and adverse consequences that may culminate in the complete depletion of invested capital.
As an authorised FSP, Black Crown Holdings is required to meet the FSCA's fit-and-proper and conduct standards for how client business is handled. Full detail on the risks specific to the instruments we offer is set out in the Risk Policy on our Terms & Conditions page, and how we handle your personal information is covered in the Privacy Policy on the same page.
If something about your account or a trade doesn't look right, tell us first — most issues can be resolved directly.
Step 1 — Contact us
Email compliance@blackcrownmarkets.com with your account details and a clear description of the issue. Include any relevant dates, ticket numbers or screenshots so we can investigate promptly.
Step 2 — Internal review
Our compliance team will acknowledge your complaint and investigate it in line with our internal complaints-handling procedure, keeping you updated until it is resolved.
Step 3 — Escalate to the regulator
If you're not satisfied with the outcome, you may escalate your complaint to the FSCA or to the Ombud for Financial Services Providers (FAIS Ombud), which handles disputes between clients and authorised financial services providers in South Africa free of charge.
Black Crown Holdings does not offer services to US investors or clients resident in any other jurisdiction where such distribution or use would be contrary to local law or regulation. It is your responsibility to check that trading with us is permitted where you are resident before opening an account.
This page summarises our regulatory status for information purposes. It does not replace, and should be read together with, the Client Agreement, FSP Client Agreement and Mandate, Risk Policy, Privacy Policy, FAIS Disclosure and AML Policy available on our
Terms & Conditions page. If you have any questions, contact
compliance@blackcrownmarkets.com.
