Help centre

Get in touch with us

Whether you have a question about your account, need support with a trade, or want to raise a complaint, our team is reachable directly — no ticket mazes, no scripted deflection.

Ways to reach us

Every channel below goes straight to a real person — pick whichever suits what you need.

Registered office

4 Canal Close, 2 Century Falls Road, Century City, 7441, South Africa

Get directions

Support

Questions about your account, deposits, withdrawals or trading platform.

support@blackcrownmarkets.com

Complaints

Not happy with something? Our compliance team handles every complaint directly.

compliance@blackcrownmarkets.com

Find our office

269 Von Willich Avenue, Centurion, South Africa